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ASSOCIATE OPERATIONS PROCESSER AT WELLS FARGO




About this role:

Wells Fargo is seeking an Operations Processors

In this role, you will:

  • Perform general clerical operations tasks that are routine in nature

  • Receive, log, batch, and distribute work

  • File, photocopy, and answer phones

  • Prepare and distribute incoming and outgoing mail

  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles

  • Work under close supervision following established procedures

Required Qualifications:

  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Performs a variety of operational tasks for the low to moderately complex processes or functions

  • Takes accountability for entire process from receipt of work to resolution and closure

  • Tasks require coordination of information among various operational areas and customers. Uses multiple online systems

  • Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, entering transactions RIMS application, verifying with accuracy; resolving complex customer/client requests using multiple resources and records

  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.

  • Exercises some judgment within guidelines

  • Essential Qualifications

  • University degree in Business, Commerce or any other discipline

  • 0-1 year experience in banking/Financial Services

  • Alphanumeric data entry experience

  • Excellent typing skills with accuracy of >=98%

  • Strong analytical skills with eye to details

  • Strong communication skills both written and spoken

  • Flexible with working in US operational hours i.e. India night shifts

Job Expectations:

  • Quality-Oriented. Demonstrates high-level of attention to detail meeting deadlines

  • Working knowledge in quality or with back office processing experience or its equivalent

  • College graduate, preferably in Commerce

  • Strong analytical skills with high attention to detail and accuracy

  • Good verbal, written, and interpersonal communication skills

  • Basic Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Typing (alphabet and 10 key numerical) data entry experience. Minimum Typing Speed & Accuracy: 30 to 35 (WPM/98%)

  • Strong organizational, multi-tasking, and prioritizing skills

  • Solid problem solving skills

  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Posting End Date: 

29 Nov 2024

*Job posting may come down early due to volume of applicants.



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